Know That Someone Has Been There
Supporting an elderly parent or loved one from a distance can be difficult. Team-Trak Home help gives a simple way to know that visits have taken place peace of Mind when you cannot be there yourself.
You Can't Always be there
A Simple Confirmation That A Visit Happened
Life is busy, you may live in another town or another city or even another country. But you still want to know that someone has checked in on the person you want to care about.
- Team-Trak creates a simple confirmation.
- No Complecated reports
- No confusing software
- just reassurance that someone has been there.
How It Works
Arrange a visit
A helper or support person agrees to visit.
Visitor checks in
They check in when the visit begins.
Visit is confirmed
The visit is recorded and confirmed.
Family receives reassurance
You get a simple confirmation that the visit happened.
Every Visit Creates a Verified Digital Record
Unlike paper records or text messages. Team-Trak automatically creates a secure digital record of every complete visit.
- Arrival Time
- Departure Time
- Duration
- GPS Verification
- QR Verification
- Attendance Confirmation
- Optional Photographic Confirmation
Clear Visit Hostory
Add photo to support the visit record where appropriate.
- Evidence of completed tasks
- Delivery confirmation
- Property checks
- Reduced disputes
Optional Photographic Confirmation
Helpful Supporting evidence where appropriate
Sometimes a timestamp and location are enough. Sometimes a photograph adds useful context.
Team-Trak can allow helpers to add optional photographic confirmation to a visit record, creating a clearer picture of what happened.
This can help providers confirm work was completed, reduce disputes, reassure families, support internal quality checks, document property visits, evidence deliveries or completed tasks, and protect staff where questions arise later.
The photograph should support the visit record, not replace it. It should always be used sensibly and respectfully, especially in private homes.
Good Photo Example
- Clean kitchen after a domestic help visit
- Groceries delivered and placed on a counter
- Tidy room after a support visit
- Completed property chek
Good Photo Example
- Personal decuments
- Medical lebels
- Vulnerrable people in compromising settings
- Anything intrusive
Why not just use text messages?
ext messages can be forgotten, deleted, mistyped, or disputed.
Team-Trak automatically creates consistent attendance records showing who attended, when they arrived, where they checked in, and how long they stayed.
Giving families and providers a reliable record every time.
Family Reassurance
Give Families Greater Confidence
Families often want reassurance that support visits happened as expected.
Team-Trak provides visibility without constant phone calls, chasing updates, or uncertainty.
A simple way to know support has arrived.
Focus on Exceptions
Know When Something Needs Attention
Most visits happen exactly as planned.
Team-Trak helps providers focus on exceptions.
- Missed visits.
- Late arrivals.
- Incomplete check-ins.
- Instead of monitoring everything
- Simply respond when something needs attention
A Simpler Alternative to Traditional EVV Systems
Many visit verification systems are designed for large care organisations.
Team-Trak provides the core functionality most providers need without enterprise complexity.
QR Verification
GPS Verification
Visit Duration
Attendance Records
Visit History
Photo Confirmation
No App Required
Expectations Are Changing
Families increasingly expect greater visibility and accountability around support visits.
Paper records and informal updates are gradually being replaced by secure digital verification.
Team-Trak makes that transition simple.
Built on the Team-Trak Platform
Same platform. New focused use case.
Home Help is a natural extension of Team-Trak, the platform we built for service businesses with teams working at client locations.
The same QR, GPS, timestamp, photo confirmation, and visit record technology used to verify field service attendance can also help home help providers create clear proof of service.
For providers, this means a simple, focused system for verified visits without the complexity of traditional care management software.
Built for real-world visits where proof, timing, and trust matter.
Simple Pricing for Small Providers
Starter
Perfect for getting started
$99 /month
Upto 10 helpers
- QR Check-ins
- GPS Verification
- Visit History
- No enterprise contracts
- No complicated setup
- No unnecessary features
- Just a simple way to create verified proof of service
MOST POPULAR
Professional
Everything you need
$149 /month
Upto 25 helpers
- Everything in Starter
- Photo Confirmation
- Family Access
- Priority Support
- No enterprise contracts
- No complicated setup
- No unnecessary features
- Just a simple way to create verified proof of service
Enterprise
For growing terms
Custom
Unlimited helpers
- Everything in Professional
- GPS Advance Reporting
- Custom Integrations
- Dedicated Support
- No enterprise contracts
- No complicated setup
- No unnecessary features
- Just a simple way to create verified proof of service
Peace of Mind Through Verified Visits
Provider Accountability, Verified Proof of Service,
Family Reassurance.
- Provider Accountability
- Verified Proof of Service.
- Family Reassurance
- All in one simple platform
FAQ
Does the helper need an app?
No. Helpers can check in using a simple secure webpage. No app download is required.
Can visits be GPS verified?
Yes. Team-Trak can use GPS verification to help confirm that the check-in happened at the correct location.
How does QR verification work?
A QR code can be placed at the visit location. The helper scans the QR code to confirm attendance at that location.
Can helpers add photo confirmation?
Yes, where appropriate. Team-Trak can support optional photographic confirmation as part of the visit record. This can be useful when a provider wants extra evidence that a task was completed, supplies were delivered, or a property visit took place. Photographic confirmation should be used sensibly and respectfully, especially in private homes.
Can Team-Trak help with visit disputes?
Yes. Verified visit records can help reduce uncertainty by showing who attended, when they arrived, how long they stayed, and where the visit took place.
Is Team-Trak suitable for small providers?
Yes. Home Help by Team-Trak is designed for smaller providers who need simple visit verification without enterprise care management software.
Can families see visit information?
Yes. Providers can use Team-Trak to give families greater confidence that visits happened as planned.
What is the difference between Team-Trak and paper timesheets?
Paper timesheets can be lost, delayed, or disputed. Team-Trak creates a digital visit record with time, location, and verification details.
Does Team-Trak replace care management software?
No. Team-Trak is focused on verified visits, attendance records, and proof of service. It is not intended to replace a full clinical or care management platform.
