Know Your Loved One Has Been Visited
Team-Trak Home Help gives families a simple way to confirm that a cleaner, carer, helper or visitor has arrived and completed their visit.
So even when you live miles away, you can feel reassured that someone has been there.
You Can't Always be there
A Simple Confirmation That A Visit Happened
Life is busy, you may live in another town or another city or even another country. But you still want to know that someone has checked in on the person you want to care about.
- Team-Trak creates a simple confirmation.
- No Complecated reports
- No confusing software
- just reassurance that someone has been there.
How It Works
Arrange the Visit
Add the person being visited, the helper and the expected visit time. This could be a regular weekly visit or a one-off visit.
Helper Checks In
The helper checks in on their phone when they arrive at the property. This confirms that the visit has started.
Helper Checks Out
When the visit is finished, the helper checks out. A check-out is simply the helper saying, “I’ve finished the visit.” This gives the family a clear start and finish time without needing extra phone calls or messages.
Family Gets Confirmation
The family can see that the visit happened, when it started, when it finished and how long it lasted. This creates a simple record and provides reassurance when you cannot be there yourself.
Less Wory. More Reassurance
Inserted of wondering whether a visit happened, you can siply check the confirmation
Daughter supporting mother
Son helping elderly
father
Family members living for away
Relatives checking in regularly
Optional Photographic Confirmation
Helpful Supporting evidence where appropriate
Sometimes a timestamp and location are enough. Sometimes a photograph adds useful context.
Team-Trak can allow helpers to add optional photographic confirmation to a visit record, creating a clearer picture of what happened.
This can help providers confirm work was completed, reduce disputes, reassure families, support internal quality checks, document property visits, evidence deliveries or completed tasks, and protect staff where questions arise later.
The photograph should support the visit record, not replace it. It should always be used sensibly and respectfully, especially in private homes.
Good Photo Example
- Clean kitchen after a domestic help visit
- Groceries delivered and placed on a counter
- Tidy room after a support visit
- Completed property check
Good Photo Example
- Personal decuments
- Medical lebels
- Vulnerrable people in compromising settings
- Anything intrusive
Helpful additional Reassurance
Sometimes a simple confirmation is enough. Sometimes a photo provides additional peace of mind.
Photo can be addes respectfully when you appropriate.
Clear Simple Respectful
- Visit confirmation you can trust
- Optional photos when appropriate
- Simple and easy to understand
- Focused on what matters most
Family Reassurance
Give Families Greater Confidence
Families often want reassurance that support visits happened as expected.
Team-Trak provides visibility without constant phone calls, chasing updates, or uncertainty.
A simple way to know support has arrived.
Simple Pricing for Small Providers
Starter
Perfect for getting started
$99 /month
Upto 10 helpers
- QR Check-ins
- GPS Verification
- Visit History
- No enterprise contracts
- No complicated setup
- No unnecessary features
- Just a simple way to create verified proof of service
MOST POPULAR
Professional
Everything you need
$149 /month
Upto 25 helpers
- Everything in Starter
- Photo Confirmation
- Family Access
- Priority Support
- No enterprise contracts
- No complicated setup
- No unnecessary features
- Just a simple way to create verified proof of service
Enterprise
For growing terms
Custom
Unlimited helpers
- Everything in Professional
- GPS Advance Reporting
- Custom Integrations
- Dedicated Support
- No enterprise contracts
- No complicated setup
- No unnecessary features
- Just a simple way to create verified proof of service
Peace of Mind Through Verified Visits
Provider Accountability, Verified Proof of Service,
Family Reassurance.
- Provider Accountability
- Verified Proof of Service.
- Family Reassurance
- All in one simple platform
FAQ
Does the helper need an app?
No. Helpers can check in using a simple secure webpage. No app download is required.
Can visits be GPS verified?
Yes. Team-Trak can use GPS verification to help confirm that the check-in happened at the correct location.
How does QR verification work?
A QR code can be placed at the visit location. The helper scans the QR code to confirm attendance at that location.
Can helpers add photo confirmation?
Yes, where appropriate. Team-Trak can support optional photographic confirmation as part of the visit record. This can be useful when a provider wants extra evidence that a task was completed, supplies were delivered, or a property visit took place. Photographic confirmation should be used sensibly and respectfully, especially in private homes.
Can Team-Trak help with visit disputes?
Yes. Verified visit records can help reduce uncertainty by showing who attended, when they arrived, how long they stayed, and where the visit took place.
Is Team-Trak suitable for small providers?
Yes. Home Help by Team-Trak is designed for smaller providers who need simple visit verification without enterprise care management software.
Can families see visit information?
Yes. Providers can use Team-Trak to give families greater confidence that visits happened as planned.
What is the difference between Team-Trak and paper timesheets?
Paper timesheets can be lost, delayed, or disputed. Team-Trak creates a digital visit record with time, location, and verification details.
Does Team-Trak replace care management software?
No. Team-Trak is focused on verified visits, attendance records, and proof of service. It is not intended to replace a full clinical or care management platform.
